As an ISO 9001:2015 certified company, Mohawk uses risked based thinking in many of their activities from design assistance to vendor sourcing. As an international standard for quality management systems, risk based thinking on behalf of the manufacturer, ensures the customer has the final product they desire. At Mohawk, through design assistance to the production line, risks are constantly evaluated to produce the best possible end product.
Planning the Design and Input in Production
When it comes to design assistance, Mohawk considers the nature, time and how complex all activities leading to production will impact the overall quality of the final product. With quality reports regularly generated, customers will always be in the know of the status of their order before, during and post-production. If a corrective action has to be issued, Mohawk’s quality manager will be in regular contact to assess and fix any issues that arise.
Designs and Specifications Change…
Mohawk realizes when it comes to cable assemblies, electro-mechanical assemblies and other devices, designs and quality aspects can change during the planning phases. ISO 9001:2015 requires Mohawk to document any changes to a project including records of authorization and evaluations. In reference to risk based thinking, it is important all changes be documented to prevent potential negative impacts.